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Frequently
Asked Questions |
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Q)
Is the e-mail offered made up of
actual POP3 accounts?
A) No, they are forwarded accounts.
Q) When I go to enter my email addresses on the
third level domain information page, only a few blanks
lines appear even though you say I can have 50 email
addresses. Why?
A) Initially, only 3 lines appear for you to enter
your email addresses in. If you use the available lines
and click "Modify", then more lines will
automatically appear the next time that you load this
page.
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Q)
Can I use other name servers
besides those provided?
A) Yes, you can use any name servers that you like,
as long as the are already known to the registry.
Q) When I try to change my name servers, there is
an error, why is this?
A) The name of the name servers might not be
registered at the registry.
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Q)
What does it mean when I look for
a name and it is available but the software says that I
can't purchase it because there is a duplicate entry?
A) It means that the name is in someone's account
but has not been actually purchased yet.
Q) Is my billing contact information going to be
shown in the whois?
A) Yes. We are required to supply this information
to the general public.
Q) I registered and purchased a name, then noticed
that I misspelled it. Can I delete it and get my money
back?
A) Sorry, no, all sales are final.
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Q)
What are the terms for the parts
of a domain name?
A) The "www" part of the address is an
example of a third level domain. The "yourname"
part is an example of a second level domain (SLD) and the
".com" is an example of a top level domain (TLD).
Q) What is the meaning of the term "URL
REDIRECT"?
A) With URL REDIRECT, when someone types your
domain name, for example, www.yourname.com, we transfer
them to your website and when they get there, they see the
entire URL path to where your website is actually hosted,
for example, http://www.geocities.com/yourpage/yourpics.html.
Q) What is the meaning of the term "URL
FRAME"?
A) With URL FRAME, when someone types in your
domain name, for example, www.yourname.com, and they get
to your website they only see your domain name in the
browser address bar, for example, www.yourname.com
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Q)
I registered a domain name with
you. How do I connect this name to my existing website?
A) From the "Third Level Domain
Information" section, fill in the host names and record
types to fit your needs When finished, click on the
"Modify" button located at the bottom of the page.
Q) Why won't my url forward when I put it into the
third level domain information?
A) You must be sure to click on "Modify"
when you are done to save the changes, it can currently take
up to 2 hours for changes to take effect. We are working on
making these changes immediately
Q) When I register my new domain name, how long will
it take to go "live" on the internet?
A) 12 to 24 hours. The registry only updates the zone
files from their database once every 12 hours.
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